Thanks to your loyalty we just had our first birthday. We would like to inform you about an important logistics move we just did to improve our services and streamline our operations. The final goal is to deliver better and track your package in a more accurate way.
To put it in a nutshell we would like to spend our energy on what matters: Serving our subscribers and clients!
That is why our new exclusive partner for Switzerland is the Yellow Giant (aka the Swiss Post)
Ease the delivery of your monthly elixir
Take a look at the services offered by the Swiss Post:
- You’d like to anticipate? Use the “pickpost”
- Get delivered at the nearest petrol station or shop to avoid having to walk
- Avoid waiting in the line at the Post office
- Enjoy opening hours that suit somebody working...
- You missed a delivery: manage your package
- Extend the collection period (free and convenient if you are on holidays)
- Issue a single authorization to somebody (free)
- Second delivery attempt (free during the week / 7.- CHF to get re-delivered between 6:30am and 9am during the week or on Saturdays)
- Forward the package (9.- CHF)
- Download the PostApp application on your mobile and do it in a minute.
New monthly drone delivery dates
From the month of October there will be only one delivery round a month, in all countries, aournd the 20th.
What if we order today?
All our new clients will receive a “Welcome Box” delivered within 10 days. This won’t be the monthly selection but the best-of our community and sommeliers voted for. This will enable us to deliver quickly and all during the month.
Does it change anything for a current subscriber?
Only if you’d like to cancel your subscription (it is reported that it happens from time to time :). In that case the current month will be charged and delivered, the cancellation will be applicable the following month.
A new FAQ page is available on the website for any additional information.
If you have any question, positive or negative, pieces of advice or even to say hello, you can always contact us at: [email protected] or on the website chat.
Thanks a lot for your trust and loyalty.
The Wiine.Me Team
And as promised here is the brilliant and simple sketch :-)